Food delivery app research. Apr 13, 2023 · Food delivery apps are here to stay.


Food delivery app research. Nov 1, 2021 · Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and quick food delivery. Food delivery | Find, read and cite all the research you need Jun 1, 2021 · Keywords: Food delivery Online food delivery Digital order Mobile apps Business models abstract The scientific advancement in urbanised locations with the relation of the lower classes and Aug 18, 2022 · This trend is attributable to broader changes in food systems and technological and institutional innovation (such as apps and digital platforms and the increased reliance on third parties for food delivery) and has sharply accelerated as a consequence of the lockdowns resulting from the COVID-19 pandemic (1, 2). The rapid expansion of online food delivery apps has revolutionized dining habits and the food service industry. More consumers are using food delivery services for various reasons during the COVID-19 pandemic, making this business model viral worldwide. The research examines how these apps influence dietary choices, portion sizes, and meal frequency, often promoting fast food consumption and sedentary lifestyles. For consumers May 9, 2023 · However, the adherence rate among young adults is low. Firstly, this research starts by identifying which attributes of food delivery apps consumers value the most, among online convenience, perceived control, visual design, and Abstract—Ordering food through delivery apps has become a common practice among college students, offering them convenience and a variety of food options to suit their hectic schedules and ABSTRACT: The use of online food delivery services significantly increased, particularly in developing countries. The research examines how these apps influence dietary choices, portion sizes, and Jul 16, 2025 · The food delivery market has seen significant growth over the past decade. The COVID-19 pandemic has led to frequent users of mobile food delivery apps (MFDAs) adopting unhealthy eating habits, including high consumption of sugar-sweetened beverages, making it crucial to gain a deeper understanding of the underlying factors driving their use patterns. PDF | Within the gamut of Hospitality industry, the food delivery apps industry is looked upon as a lucrative business opportunity due to the overall | Find, read and cite all the research you Abstract The online food services are ordering a food through mobile app or restaurant app and delivery of ordering food to the customer point. This research paper delves into the evolution and impact of these apps, examining their influence on consumer behavior, the restaurant landscape, and the overall gastronomic experience. 36 billion by 2030, growing at a CAGR of 9. 1, Fig. To order food for carryout or delivery, customers typically use a restaurant-specific app associated with a single establishment or firm or a third-party app, which connects customers to a variety of restaurants. 3 billion. This study proposes a Feb 15, 2024 · The millions-worth revenue derived from large-scale food delivery characterises the service as a relatively established phenomenon with potential growth. , 2017). In Dec 27, 2024 · Online Food Delivery Market Size - Industry Report on Share, Growth Trends & Forecasts Analysis (2025 - 2030) The Online Food Delivery Market Is Segmented By Business Model (Logistics-Focused Food Delivery System And Restaurant-Specific Food Delivery System), Platform Type (Mobile/Tablet Applications And Websites), And Geography (North America, Europe, Asia-Pacific, South America, And Middle PDF | During the new normal of the COVID-19 pandemic, online food delivery services became widely implemented, especially in the developing countries. Nov 16, 2023 · Therefore, this study examined factors influencing the adoption of food delivery apps during the COVID-19 pandemic, as well as the moderating effects of education and age. 5%. Research indicates that 60% of customers prioritize speed when rating their overall delivery experience, with 70% stating that timely service is essential for repeat business. Aug 20, 2024 · Methods Data were obtained from households in a consumer research panel living in London and the north of England (n=1521) in February 2019. This gap needs to be addressed since FDAs represent a fast-growing segment of the hospitality sector, which is already considered to be a key food waste generator globally. Especially, as they have provided two-way beneficial catering delivery services in rescuing catering enterprises and satisfying customers’ technological and mental exceptions under the COVID-19 global pandemic condition. Research Questions for the current inquiry are 1) What dimensions impact the adoption of online food delivery aggregators’ services in Tier 1, 2, and 3 cities? 2) What Jul 8, 2020 · PDF | During the global 2020 COVID-19 outbreak, the advantages of online food delivery (FD) were obvious, as it facilitated consumer access to prepared | Find, read and cite all the research Jan 23, 2025 · Users and potential users of online food delivery aggregators were interviewed to study and identify the positive and negative dimensions affecting the usage of online food delivery aggregator apps. 84 billion in 2024 and is projected to reach USD 505. 2022). To improve delivery speed and Sep 1, 2020 · Mobile food-ordering apps are here to stay in the foodservice industry and their popularity is only expected to grow in the coming years. TGM Food Delivery Insights 2024 explores food delivery app adoption, consumer behavior, and preferred platforms across 34 countries. What US food Jul 1, 2021 · There is a paucity of research on the role of food delivery apps (FDAs) in food waste generation. 08 Billion whereas by the end of 2025 it will reach $174. This paper explores consumer behavior towards food deliv- ery apps, focusing on attributes like restaurant variety, food packaging quality, and application design and user interface. Data were collected from 220 food Professor & Associate Director Alliance University , Bangalore – INDIA Abstract. Reviews on the apps can mention issues like food quality and the kindness of the delivery person (S. This type of application is among the fastest growing sectors of mobile applications [8]. Using online food delivery services to purchase food prepared out-of-home is increasing in popularity. Data Flow Diagrams (DFDs) visualize high-level processes, aiding in Oct 5, 2023 · Food delivery apps are popular among young adults and often used to purchase calorie-dense foods. e. 3 have shown the representation of food delivery app users, conceptual model of the factorial structure, and food delivery app business model, respectively. The high introduction of advanced technological solutions is leading to the growth of new market segments in food industries already developed. It is necessary to understand their unique approaches to customer engagement, brand building, and market expansion. As consumer preferences continue to shift toward this new pla The global landscape of food delivery has undergone a transformative shift with the rise of Food Delivery Apps (FDAs), reshaping how con-sumers interact with the food industry. Online food delivery (OFD) has witnessed momentous consumer adoption in the past few years, and COVID-19, if anything, is only accelerating its growth. Service quality was divided into seven categories (i. Using an extended flow theory model, we | Find, read and cite all the research O2O-FDS. Jan 5, 2022 · Altmetric Research Article Modeling consumers’ trust in mobile food delivery apps: perspectives of technology acceptance model, mobile service quality and personalization-privacy theory The COVID-19 pandemic has presented opportunities for increased adoption of mobile food delivery apps (MFDAs) as a safe and convenient food purchase method given the strict enforcement of social distancing measures [9, 10]. This study explores the effects and social impact of food delivery services on eating habits and overall health. Sep 1, 2021 · Food delivery apps bring many benefits to the students and catering business. According to the author, by 2033 Food Delivery App market size will become $337. The pace with which this industry is Discover comprehensive analysis on the Food Delivery Apps Market, expected to grow from 160 billion USD in 2024 to 320 billion USD by 2033 at a CAGR of 8. The advent of digital tools has bestowed a different outlook on the food industry. 086 Billion . The study aims at investigating the factors that influence users’ intention to reuse platforms/applications. In the wake of lockdown regulations and limited mobility during the COVID-19 pandemic, dining habits shifted towards usage of food delivery apps to avoid physical interaction. Basically, it's called online food ordering to order food through a web page or mobile application. Given this knowledge some college campus dining operations Food delivery apps have revolutionized the way people access and consume meals, offering convenience and a vast array of dining choices at the tap of a screen. This paper captures numerous intricate issues arising from the complex relationship among the stakeholders because of the enhanced scale of the OFD business. Through those services the customer can access wide variety of food many May 12, 2023 · This work investigates the use of Food Delivery Applications (FDAs) by restaurants. | Find, read and cite all the research you May 26, 2022 · Download Citation | Online food delivery research: a systematic literature review | Purpose Online food delivery (OFD) has witnessed momentous consumer adoption in the past few years, and COVID-19 Sep 8, 2021 · Many people have opted for food delivery services and thus inflated the demand of food delivery service in Malaysia. . Sep 25, 2019 · Food delivery aided through digital apps has emerged as one of the fast-growing developments in the e-commerce space. On-demand delivery platforms collect customer orders via their easy-to-use mobile apps, communicate the orders to restaurants, and have drivers pick up and deliver the food to customers (Chen et al. Sep 1, 2022 · Food delivery services through online apps have become a global trend [9]. Social position was approximated through occupation-based social grade and household income. Customers usually search for a favorite restaurant, choose from available items, and provide their delivery address (Pigatto et al. Jan 23, 2025 · The study explores different dimensions impacting Food Delivery apps' usage in Tier 1, 2, and 3 cities in India. Nov 1, 2019 · Online food delivery services (OFD) are now trending in the electronic commerce space. This research is important as food delivery apps have emerged as a major player in the food industry, and their marketing strategies can have a significant impact on their success and growth. 616% during 2025 to 2033. Oct 1, 2023 · PDF | The ordering and delivery process for businesses and customers has been completely transformed by food delivery applications. We used logistic Jan 8, 2024 · Department of Public Health and Pediatric Sciences, School of Medicine, University of Turin, Turin, Italy Introduction: Online food delivery (OFD) applications provide easy access to food, eliminating the need for cooking and meal planning. Abstract : The purpose of this research is to find consumer behaviour towards Food Delivery Apps. That means governments must support restaurant association efforts to create a no-commission-fee delivery app option — during the pandemic and beyond. Specifically, Study 1 examined the moderating Jan 23, 2024 · How consumers accessed these options also shifted, particularly how they used cell phone-based apps or mobile webpages. Hence, understanding customer satisfaction towards the mobile food delivery May 18, 2024 · Learn about food delivery app development, including key features, tech stack, cost, and best practices to create a successful app in the competitive market. Technological innovations, such as increased access to internet- and mobile-based food delivery apps (FDAs), may help mitigate food insecurity. 0% from 2025 to 2030. , 2019). Nonetheless, it is unknown whether the COVID-19 pandemic had an influence on the adoption of food delivery apps. This not only provides great convenience to Jul 16, 2022 · Background Food prepared out-of-home is typically energy-dense and nutrient-poor. Aug 1, 2024 · By focusing on an emerging economy, this study would enrich the current mobile food delivery app literature as international scholars tend to neglect research in emerging markets, especially underdeveloped countries in the Sub-Saharan Africa (Humbani and Wiese, 2019). Restaurant operators can, through apps, advertise their restaurant information to more targeted customers and engage their customers in two-way communi-cation by replying to customers’ reviews for delivery services. The literature review suggests that online food delivery research has transitioned from website-based food delivery to online to offline, mobile application-based food delivery, and drone-based food delivery. With more people gaining access to affordable smartphones and high-speed internet, ordering Jan 1, 2025 · PDF | Online food ordering is one of the fastest-growing sectors of the Indian e-commerce market. This food can be purchased from multiple types of retailer, including restaurants and takeaway food outlets. This paper explores how women use food delivery apps to free themselves from the daily task of cooking, and the addictive risks of such technology. 50 billion by 2030, growing at a CAGR of 9. Jun 17, 2025 · However, the potential effects of food delivery on women’s daily practices and traditional cooking responsibilities remain mostly underexplored. Mar 18, 2024 · Food technology has also made it simpler for these enterprises to run and grow. Abstract Food delivery apps (FDAs) as an emerging online-to-offline mobile technology, have been widely adopted by catering businesses and customers. This study aimed to examine the relationship between perceived severity, perceived ease of use, information quality, and customer satisfaction when using online food delivery apps in Malaysia during the pandemic. Introduction Food delivery via on-demand platforms such as DoorDash, Grubhub, and Uber Eats is projected to grow into a $60 billion business by 2025 (Morgan Stanley 2020). May 26, 2022 · Purpose. This study aims to investigate the factors influencing consumer preferences towards online food delivery apps. The ultimate goal of this study is to provide an overview of food delivery apps. With this service, the chance consumers have to eat a nice restaurant meal at the comfort of their homes is now at a distance of a click. Sep 22, 2021 · Succeeding in the fast-growing food-delivery ecosystem will require understanding how overlapping economic forces affect a complex web of stakeholders. Therefore, this study examined factors influencing the adoption of food delivery apps during the This paper surveys consumer interests in mobile food delivery apps to enhance service provider strategies. The current cross-sectional research examined online food delivery service quality on consumer satisfaction and reuse intention. The purpose of this paper is to highlight publication trends in OFD and A large-scale research study on how to optimize the User Experience for Food Delivery & Takeout mobile sites and apps Nov 6, 2020 · Restaurant operators can, through apps, advertise their restaurant information to more targeted customers and engage their customers in two-way communication by replying to customers’ reviews for delivery services. 4% from 2025 to 2030, Driven by the increasing penetration of smartphones and internet connectivity. Jul 16, 2025 · We have the most extensive research available on the industry in the Food Delivery App report. Figure 1. Lee et al. As the largest meal delivery app in the world based on revenue and use, Meituan contributed $15 billion to this total. The platform connects customers to a large number of restaurants and couriers, enabling customers to order their favorite food online and receive their meals at the front-door. The study shows most preferred app used by consumer to order food online and factors leading to us consider it the most preferable app. During the last few years, online food ordering has grown steadily. Consumer behavior factors and intention to use OFDs have changed as more advanced app technology becomes available, and as the restaurant industry navigates the Jan 22, 2021 · With the advent of digital technology in food market, online platforms have been used to deliver meals from a variety of restaurants through a mobile app. Jul 18, 2022 · Online food delivery services (OFDs) have been growing steadily in India since the early 2000s, posing concerns about unhealthy eating behaviours and contributing to the rise of non-communicable di Online food delivery app platforms like DoorDash, UberEats, and Postmates began to offer delivery over the past decade, rapidly growing with the help of ghost kitchens. Mar 9, 2024 · Abstract The increasing use of food delivery services, driven by apps and websites, has significantly changed how food is ordered and delivered in highly urbanized cities across various countries. The growth of the market is fueled by technological advancements, urbanization, and changing consumer lifestyles. Nov 17, 2023 · Purpose. Yet, the existing research offers a limit… Publication Date: 2025/04/16 Abstract: Food delivery apps have revolutionized the way people access and consume meals, offering convenience and a vast array of dining choices at the tap of a screen. It is one of the fast-paced developments in the E-Commerce space. Uncover critical growth factors, market dynamics, and segment forecasts. This may lead to more frequent unhealthy food consumption, which is positively associated with poor Apr 13, 2023 · Food delivery apps are here to stay. Abstract:- Objective: This paper presents the overall background of food delivery applications and procedure of ordering of food through food delivery applications. Mar 19, 2025 · Further research is needed to measure the use of meal delivery apps in real-time, and how meal delivery apps contribute to an individual’s overall diet or used as a source of everyday food. The proportion of older adults is increasing globally, yet many of them experience food insecurity. Jan 1, 2023 · That is, by making food accessible on online channels, the growing number of food distribution apps and websites has transformed the landscape of the food industry. The food delivery service is the most typical and visible example of online-to-offline (O2O) commerce. Research ABSTRACT In this study, the marketing strategies of two leading players in the online food delivery industry were evaluated : Swiggy and Zomato . The functions associated with online food delivery (FD) platforms. The results indicate that the most Dec 31, 2024 · Objectives: This study aims at understanding the patterns of food and instant delivery app use, exploring various socio-demographic factors associated with the frequency of ordering, and the health consequences of compulsive use of these apps and of unhealthy eating. This paper aims to study the impact of food delivery apps on customer perceived value among university students. The research combines descriptive and exploratory approaches to gain insights into improving these apps for users in the Hyderabad and Secunderabad region. Jul 8, 2020 · This report is about a research article "Consumer perception on food apps" where the objectives of this research is to examine the consumer perception on food apps and to analyze the factors that Dec 11, 2019 · PDF | On Dec 11, 2019, Hafiz U R Rahman published A Review of the Usable Food Delivery Apps | Find, read and cite all the research you need on ResearchGate Apr 7, 2021 · This study examines and compares the crucial factors encouraging Thai customers to use food delivery apps before and during the COVID-19 pandemic on the basis of the modified conceptual paradigm of Unified Theory of Acceptance and Use of Technology 2 (UTAUT2), including the following external factors: trust, convenience, application quality, and satisfaction. However, they predominantly promote processed and calorie-dense foods, potentially impacting diet and health. Two key reasons why data is collected on students are: firstly, students tend to be early adopters of new technologies and readily embrace new products and services. Jan 29, 2021 · PDF | We examined the relationships between the determinants that affect consumer’s use of food delivery apps. Our research also includes the “satisfaction of | Find, read and cite all the research you The rapid growth of online food delivery services has disrupted the traditionally o ine restaurant industry. There are many factors related to customer’s ordering behaviour- like price, on time delivery, packaging, peer service provider behaviour, platform design etc : This study aims to optimize the user experience of mobile food delivery apps, focusing on cloud kitchens, by comprehensively investigating customer satisfaction on service quality and identifying the challenges they encounter. PDF | The purpose of this thesis is to build an online food ordering application named “FOODIE”. Dec 3, 2021 · The purpose of this research is to explore consumers’ use of online food delivery services (OFDS) during the pandemic via applications (apps) and the moderating role played by the consumers’ perceived trust in the information. The study reveals that a diverse range of restaurants positively influences consumer satisfaction, leading to increased app usage Aug 5, 2024 · Since the start of the COVID-19 pandemic, online food delivery has experienced significant growth. Di erence-in-di erences methodology reveals that 30-50 cents of every dollar spent on online food delivery services are incremental Mar 1, 2023 · On-demand food-delivery services offered by app-based platforms, such as UberEats, DoorDash, GrabFood and Meituan, has gained massive popularity in various countries. The study highlights the barriers along with drivers of usage and adoption of online food delivery applications. The abstract provides a short overview of the research Jul 8, 2020 · Food delivery applications, or ‘apps’, (FDA) function within the broader context of online FD as they enable the ordering of food through mobile apps [12]. W. Use of online grocery delivery services was determined via recorded purchases, and takeaway food delivery app use via survey responses. Led by platform-to-consumer services, such as DoorDash and Uber Eats, food delivery has expanded from takeaways to anything and everything, with groceries, tools and other products available in under an hour. The purpose of this study was to describe food delivery app use among USAGE FREQUENCY Once the primary domain of restaurant pick-up and pizza delivery, the restaurant delivery industry has been transformed by a number of websites and apps that make an enormous number of restaurants’ food available without leaving home. Oct 17, 2025 · Explore the impact of food delivery apps on restaurants, consumers, and the food and beverage industry landscape. This study aims to evaluate FDA's importance–performance and identify Apr 28, 2022 · Food ordering and delivery platforms/applications is an emerging technology, widely adopted by customers, especially under COVID-19 pandemic conditions. OFD is ordering and delivery of food from various restaurants through website or app. Limited research exists on the use of food delivery apps among young adults. Keywords: Marketing strategy, Zomato and Swiggy. The research focuses on user perceptions, needs, and satisfaction with online food ordering services. A mixed-method approach was employed, including surveys and data analysis, to gather insights from a sample of 123 consumers. The purpose of this Oct 16, 2024 · 1. 22. 2, Fig. Sep 10, 2024 · The proportion of older adults is increasing globally, yet many of them experience food insecurity. Now a day, people are familiar to use computers, mobiles and mobile applications. This study presents empirical evidence on the crowding-out e ects and market expansions induced by the staggered entry of online food delivery services. Introduction The food delivery sector has expanded from takeout to everything, adding billions of dollars in revenue collection during the previous 5 years. Today period is assumed, the world of information technology. However, this topic has been understudied. Feb 20, 2020 · Discussion While we have a basic understanding of who is using these food delivery service applications and what they are ordering, there is currently no research to support how digital food ordering affects health and wellness on an individual level or from a public health perspective in the U. Online Food Delivery Services Market Summary The global online food delivery services market size was estimated at USD 380. Data was collected through an online survey of 158 respondents who Jul 28, 2023 · Purpose The food industry is continuously developing its online services called food delivery applications (FDAs). S. Find out the market size of the online food delivery industry, revenue breakdowns by app, detailed market share by region and country, usage and download statistics, and benchmarking data. Jul 1, 2022 · The literature on online food delivery is synthesised in terms of theories, contexts, methods adopted and analytical techniques used. Get your country report today! Global Food Delivery App market size 2021 was recorded $125. A waterfall model from the Software Development Life Cycle (SDLC) underpins the app development methodology. Online ordering is perhaps the easiest and most | Find, read and cite all the research you need Jun 1, 2023 · This research presents a dataset shedding light on the determinants of food delivery app usage among students in a Vietnamese public school. This scoping review searched for publications and online technical reports from around the world using Jan 1, 2023 · The Fig. Food delivery apps are popular among young adults and often used to purchase calorie-dense foods. , reliability, assurance, security, maintaining food Online Food Delivery Market Summary The global online food delivery market size was estimated at USD 288. Food Delivery App market will be growing at a CAGR of 8. 43 billion in 2024 and is projected to reach USD 618. China leads in overall food delivery revenue in 2021, with $27. With the emerging popularity of online food delivery (OFD) services, this research examined predictors affecting customer intention to use OFD services amid the Coronavirus disease (COVID-19) pandemic. These platforms are navigating a competitive and rapidly evolving environment . On-Demand Food Delivery App Industry in the UK According to research published in the UK Food Service Delivery Business Report, the on-demand food delivery app business in the UK is worth £4. Long wait times can lead to frustration, negative reviews, and decreased customer loyalty. In the beginning, there were aggregators such as Just Eat and Grubhub, which operated more as a middle-man for This study explores the effects and social impact of food delivery services on eating habits and overall health. It aims to understand the main perceived impacts, from the perspective of restaurant managers, of this technological innovation on the ecosystem, on the relationship between Nov 30, 2021 · Keywords Mobile food ordering applications, Online food delivery, COVID-19, U&G theory, Online-offline services, Continuous intention Paper type Research paper Delivery speed is a critical factor influencing customer satisfaction in food delivery apps. This system is gathering a people through online easily by way of ordering food and access of desired food. Keywords Mobile food ordering applications, Online food delivery, COVID-19, U&G theory, Online-offline services, Continuous intention Paper type Research paper 2bharathiyar university The advent of online food delivery apps has revolutionized the way consumers order and enjoy food. 2 billion in 2020. wltaj rxo0 ay 8po8cz 0pu jzxma3c vroxz s10z 3a oyf